The Passport Advantage
Licensing Agreement Options
Easy to understand Volume Licensing Offering or Transactional Program.
Passport Advantage
- Volume Purchase Option
- Contract Option and Complete Enterprise Option have been Merged into One Offering.
- Price Discount Levels: BL, D-J.
Passport Advantage Express
- Transaction Program
- There are no Contracts, no Commitments, no Forecasts and no Milestones.
- Date of Initial Order will establish Anniversary Date used for Maintenance Renewals.
Maintenance Options
- Software Maintenance is included with every license purchase.
Maintenance equals = Upgrade Protection + Technical Support
- Included with every New & Reinstatement license purchase
- Renewed annually on customer agreement anniversary
- Upgrade Protection = upgrades, updates, access to download site for immediate product updates
- Tech Support = unlimited 'authorized callers' list (managed by 'technical contact' at customer site, list to include IS tech staff), access to voice support during reg bus. hrs ('prime shift'); 2 hr target response time during prime shift; 24x7 access for critical ('severity 1') problems
- For more info on full maintenance benefit and allowance go to: http://www.lotus.com/services/cwepassport.nsf/wdocs/softwaremaintenance and refer to the "Maintenance Options" segment
Pricing Levels
RSVP = Relationship Suggested Volume Price.
- Level is determined by point value of customers' initial order.
- Base Level set for first purchase, points accumulate with each purchase, to increase discount.
- Upon Anniversary Date, Pricing level can be reestablished -any downward sadjustments are limited to a maximum of 2 Levels.
- Quarterly Recalculations allow customers to improve their RSVP Level.
Program Descriptions
Corporate
| RSVP LEVEL | Points | Enrollment Required prior to placing the order | Program Descriptions |
| Express | 0 | No | No minimum buy-in enrollment form required. Transactional program |
| BL | Base Line | Yes | Customers who were enrolled in the Passport Advantage Program at a Level A, B or C (before May 5th, 2003) now purchase |
| D | 500 | yes | - Points on Initial order determine the base Relationship SVP level
- Level is set for 1 Year but is reviewed quarterly by IBM - if higher level threshold is reached, customer will be re-leveled up; notification sent by IBM
- To receive an SAP # an 'Enrollment form' must be completed by new customers and/or additional 'sites'; (ordering locations)
- Enrollment form is available online (SAP# should be generated by IBM in 24-48 hours) Customer must have SAP# before order can be placed
For information on How to Enroll Click Here |
| E | 1000 | yes |
| F | 2500 | yes |
| G | 5000 | yes |
| H | 10000 | yes |
| I | special bid | yes |
| J | special bid | yes |
| PA Express and SAP numbers are customer-account (location) specific. |
Educational
| | | Program Descriptions |
| - One price level
- No minimum order quantity
- No online Enrollment option
|
Government
| | | |
| Canadian Provincial Government | %PA%RSVP%G% | Offers one specific Band Level |
| Canadian Ferderal Government | %RSVP%DISO% |
| US GOV | %RSVP%GOV% | No Online Enrollment Option |
General Information & Tutorial